Your Privacy, Our Priority: How We Protect Your Data at ALEI:
1. Information We Collect
We may collect and process the following data about you:
a. Personal Information
- Contact Details: Name, email address, phone number, and mailing address when you fill out forms, place orders, or subscribe to newsletters.
- Account Information: Usernames, passwords, and preferences when you create an account on our site.
b. Automatically Collected Information
- Log Data: IP addresses, browser types, internet service providers, referring/exit pages, date/time stamps, and other standard server log information.
- Cookies and Tracking Data: We use cookies to track your interaction with our website, which helps us improve your user experience.
c. Transaction Data
- Payment Information: When you make a purchase, we may collect billing addresses, payment card details, and transaction-related data.
2. How We Use Your Information
We use the information we collect for a variety of business purposes, including:
- To Provide Services: Process your orders, deliver products, and offer customer support.
- To Personalize Your Experience: Use your browsing and interaction data to offer a customized experience.
- To Communicate: Send emails, updates, or promotional offers related to our services or products.
- To Improve Our Website: Analyze how users navigate the site to improve its design and content.
- To Comply with Legal Obligations: Ensure compliance with legal, financial, and security requirements.
3. Cookies and Tracking Technologies
Our website uses cookies to:
- Track user sessions and login details.
- Enhance website functionality.
- Analyze traffic patterns for website optimization.
You may refuse the use of cookies by selecting the appropriate settings in your browser. However, please note that disabling cookies may affect the functionality of the website.
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following cases:
- Service Providers: We may share data with third-party service providers to facilitate website operations, payment processing, and order fulfillment.
- Legal Obligations: We may disclose your information to comply with legal processes, such as court orders, subpoenas, or requests from governmental authorities.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred.
5. Data Security
We implement appropriate security measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet-based platform can be completely secure, so we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: You can request copies of your personal data.
- Right to Rectification: You have the right to request correction of any inaccurate or incomplete data.
- Right to Erasure: You may request deletion of your data under certain conditions.
- Right to Restrict Processing: You can request limitations on how we use your personal information.
- Right to Data Portability: You can request that your data be transferred to another organization or directly to you.
- Right to Object: You may object to the processing of your personal data in specific situations.
To exercise these rights, please contact us at info@alei.in.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
8. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or legal obligations. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
- Email: support@alei.in
- Phone: 040-40115299
Address: Alviz Electro India Pvt. Ltd., Plot No 8/A, Santoshima Colony, West Marredpally, Secunderabad, Hyderabad, Telangana – 500026.
About Us
ALEI offers a comprehensive range of security products, including CCTV, access control, gate automation, home automation, and parking solutions, delivering reliable and innovative solutions for residential and commercial security needs.